Last updated: 10/10/2024
1. Introduction
All Care Sydney Pty. Ltd. (“we”, “our”, or “us”) is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our website or services. By accessing our website or using our services, you consent to the practices described in this Privacy Policy.2. Collection of Personal Information
We may collect personal information from you when you:- Visit our website
- Register for our services
- Submit enquiries or feedback
- Participate in surveys or promotions
- Use our services
- Name, address, and contact details
- Date of birth
- Health and medical information
- Financial information
- Government-issued identifiers (e.g., NDIS number)
- Information about your use of our services
3. Use of Personal Information
We use your personal information to:- Provide and improve our services
- Process payments and manage accounts
- Communicate with you about our services
- Comply with legal and regulatory obligations
- Conduct research and analysis to improve our services
- Protect the security and integrity of our website and services
4. Disclosure of Personal Information
We may disclose your personal information to:- Our employees, contractors, and service providers who assist us in providing our services
- Government agencies and regulatory bodies as required by law
- Health professionals involved in your care
- Your authorised representatives
5. Data Security
We implement appropriate technical and organisational measures to protect your personal information from unauthorised access, disclosure, alteration, and destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. You can manage your cookie preferences through your browser settings.7. Your Rights
You have the right to:- Access and correct your personal information
- Request deletion of your personal information
- Object to the processing of your personal information
- Withdraw your consent at any time
